Question 1

In what language is the tour conducted?

Accepted Answer

This tour is conducted in English.

Question 2

What is included in the Balloon Flights with vintage car ride?

Accepted Answer

4x4 private return transfers 
Access to a traditional Arabian Majlis
Pre-flight refreshments 
Up to 60-minute sharing hot air balloon flight 
Exotic Buffet breakfast 
Falcon Appearance 
Camel Ride 
Access to Dubai Desert Conservation Reserve 
Vintage Classic 1950s drive 
Pilot-signed flight certificate

Question 3

Are there any exclusions?

Accepted Answer

Activities not specified explicitly in the package.
Professional videography and photography services are available on-site for an additional cost.

Question 4

What is the cancellation policy for this tour?

Accepted Answer

Free Cancellation 48 hours Prior

Question 5

What do I need to know before going?

Accepted Answer

• It is mandatory to provide Emirates ID copy / Passport copy for each passenger at the time of booking. This is in accordance with aviation regulations set by the Gulf Civil Aviation Authority (GCAA). Please update passport / emirates id copy in the below link https://balloonflightswaiver.com/ 24 hours before the flight to complete the check in process and guest must fill and sign the waiver form at site before the flight . (Without these documents passengers are not allowed to fly) 
• The guest’s valid WhatsApp number is mandatory for reservations, allowing us to communicate the pickup time and provide any updates regarding the tour.
• Private transfers are available from other emirates at an additional cost.
• Balloon flight with vintage car experience is sold on private transfer basis only.
• The Balloon Flights team will share the exact pickup time the day before the tour, between 7:00 PM and 8:30 PM.
• Be ready at the pickup location at least 10 minutes before the scheduled time, as any delay could result in the cancellation of the entire flight.
• The pick-up and drop-off times for shared transfers can be modified by 30 to 60 minutes, depending on traffic conditions and your location.
• Children under 5 years old and individuals over 70 years old will not be permitted to fly.
• The maximum weight limit is 119 kg. Guests exceeding this limit require pilot approval and will incur an extra charge.
• Pregnant ladies will not be allowed to fly.
• Minimum age for Quad bike ride is 16 years.
• A 100% NO SHOW fee applies if a guest cancels the tour at the last moment. No alternate tour will be arranged, and no refund will be provided.
• All participants must be in good physical condition and able to climb in and out of the basket and bend in a brace position during landing. The company does not accept responsibility for any adverse health conditions, as guests participate at their own risk.
• Guests with disabilities, including mental health, emotional, and physical conditions, are not allowed to participate.
• Guests are not allowed to carry heavy luggage during the activity.
• Anyone under the influence of alcohol or any other drugs is strictly prohibited from flying.
• Comfortable, casual clothing is recommended for this activity. Be sure to avoid high heels and wear comfortable shoes or boots instead.
• This activity is not recommended for individuals with heart conditions, serious knee problems, back issues, those who have undergone major surgery in the past six months, or anyone with a fear of heights.
• Balloon flights are subject to weather conditions. The pilot has full authority to decide whether to proceed with or cancel the flight, prioritizing guest safety and following flying guidelines. If the flight is cancelled due to bad weather, guests will be offered the next available tour date or a full refund. 
• Location Address: Balloon flight operation facility, location https://maps.app.goo.gl/psptGCDgnEgNwKct8
• Cancellations : Cancellations made at least 48 hours prior to tour departure are eligible for 100% refund.   Cancellations made within 48 hours prior to tour departure will be 100% charged and not eligible for refund
• The refund will be processed within 5–11 business days to the original payment method used.

Question 6

What are the details regarding General Description for Balloon Flights with vintage car ride?

Accepted Answer

Discover a truly exclusive desert adventure in Dubai with our Balloon Flight and Vintage Car Ride experience. From a peaceful hot air balloon flight soaring up to 4,000 feet above the Arabian Desert to a gourmet breakfast at a private desert camp, every moment is thoughtfully curated. Continue your journey with a scenic vintage car ride through the well-protected Dubai Desert Conservation Reserve, where you may spot native wildlife such as Arabian oryx and gazelles, and enjoy a memorable falcon encounter that celebrates Emirati tradition.
WHAT TO EXPECT
A Serene Sunrise Above the Arabian Desert
This Hot Air Balloon Ride in Dubai immaculately blends luxury, nature, and Emirati heritage. From a peaceful sunrise ascent to immersive desert encounters, this journey offers an unforgettable way to witness the magic of the Dubai Desert Conservation Reserve from the skies.
Exclusive Experiences 
Kick off your morning with a private 4x4 transfer from your hotel or designated location, followed by a warm welcome at our desert launch site. Relax with pre-flight refreshments in a traditional Arabian majlis and later listen to the crew’s safety briefing. Later, at the launch site, watch the majestic inflation of the balloon before lifting off and ascending up to 4,000 feet above the Arabian Desert, where each flight is guided naturally by the wind.
Desert Heritage on Land
After landing, receive a pilot-signed commemorative flight certificate as a lasting keepsake of your adventure. The experience continues with exclusive access to the Dubai Desert Conservation Reserve, including a 30-minute ride in a classic 1950 open-top vintage car,  an elegant way to explore the protected landscape and spot native wildlife. Your journey concludes with a private return transfer, leaving you with memories of one of Dubai’s most immersive and exclusive desert experiences.

Question 7

What is the planned itinerary or route for the Balloon Flights with vintage car ride?

Accepted Answer

Pick-up:
Between 3:30 AM and 4:30 AM from your hotel or residence in a Land Cruiser.
Pre-flight Refreshment & Safety Briefing: Stop at the Majlis for tea, coffee, water, The balloon captain will  then give a safety briefing before
transferring to the take-off site.
Take-off:
Scenic hot air balloon flight with live commentary from the captain.
After Landing:
Driver will pick you up from the landing area and transfer you back to the Majlis for           breakfast,  & Camel ride.
Vintage car 1950 ride :
After breakfast, and camel ride guest will be dropped inside the Dubai Desert
conservation reserve
area for 30 minute vintage car ride.
Drop-off:
After  vintage car ride , you will be
dropped back at your hotel or residence.
Duration:
The entire experience takes approximately 6 hours.

Question 8

What are the details regarding Terms & Condition for Balloon Flights with vintage car ride?

Accepted Answer

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 
• Unused inclusion in a tour package is non-refundable. 
• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.
• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  
• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.
• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  
• Coupon Codes can be redeemed only through online booking process.
• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.
• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.
• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

Question 9

What useful information should I know for Balloon Flights with vintage car ride?

Accepted Answer

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

Question 10

Why should I make a booking with you?

Accepted Answer

We are a professional destination management company with more than a decade’s experience in the industry. But that’s not alone the reason which makes us a sought after choice for all kinds of travel services. Find below more: 
    - An ISO certified company 
    - The proud winner the Certificate of Excellence Award from TripAdvisor 
    - Easy booking via user-friendly online booking portal, exclusive Mobile App, or even by telephone or email 
    - Highly secured and flexible payment options 
    - No hidden fee
    - Professional work team with exceptional product and service knowledge 
    - Personalized services according to your budget and preferences
    - Physical presence in major touristic destinations 
    - Most of our tour products and travel services are accompanied by Best Price Guarantee
    - Availability of a dedicated client support system on a 24/7 basis

Question 11

How can I make the Payment on your Website & is it Secure?

Accepted Answer

You can make the payment online using a valid Debit Card or Credit Card. With all payments being processed on a highly advanced and protected payment gateway, we guarantee you utmost safety in terms of money transactions.

Question 12

When will I receive the voucher after the payment is done?

Accepted Answer

As soon as your booking is confirmed and the payment is done, we’ll issue a voucher immediately and send it to you through email.

Question 13

Will I get a reference number for my booking?

Accepted Answer

You’ll get a unique Booking Reference Number, which can be easily located in your booking voucher. Your Booking Reference Number typically begins with RT, followed by the reference number.

Question 14

For tours inclusive of transfers, do you offer to Pick up Service from any place?

Accepted Answer

We offer round-trip transport for all tours inclusive of transfers. Pick up and drop off is mainly provided from centrally located hotels in City Center Areas in the particular City where the Tour is conducted from.

Question 15

Do you provide tickets attractions in the Country?

Accepted Answer

Yes, we do offer flexible passes and tickets if its listed on our website. The Tickets depend in the form of eVoucher or a Hard copy as per the guidelines of these Attractions.

Question 16

Can I produce an eVoucher at the time of my Tour?

Accepted Answer

Yes, you may produce an eVoucher at the time of your tour. However, it’s mandatory to carry a hard copy of the ticket or voucher when you visit a theme park or a popular landmark in the country. Without a valid voucher or ticket, your entry may be sometimes restricted. It is equally vital to ensure that you bring all relevant documents by way of ID proof (as required) for your tour.

Question 17

How long will it take for the refund of my canceled tour?

Accepted Answer

This largely depends on the cancellation policies of your tour. However, some Tours are governed by Third Party Contracts and are liable as per third party policies. Normally it may take 7 working days.

Question 18

Is it possible for me to change or postpone the travel date once the booking is done?

Accepted Answer

Yes, it’s possible to make amendments in your travel arrangements. But make sure that you send us an amendment request and get it confirmed well in advance of your travel date. Also, please be informed that amendments will be accepted only in accordance with the respective tour’s terms and conditions.

Question 19

Can I book multiple tours at a time?

Accepted Answer

Yes, our easy to navigate website offers the flexibility to book multiple tours at a time online. Create the first tour by visiting the respective tour page and clicking ‘Book Now’. You’ll be redirected to the ‘Review Order’ page, where you can use the ‘Continue Shopping’ option to return to the tour listing page and make a further selection of tours. Repeat the same procedure until you’ve made all tour choices. Now click ‘Proceed to Checkout’ to add pertinent details and subsequently make payment.

Question 20

Do you offer a selection of Hotels on your Website for Packages?

Accepted Answer

Yes, we do offer the selection of Hotels on our Website. You get multiple options for the Hotel selection according to the Star category. All you need to do is you just need to select an option of Hotel according to your requirement.

Question 21

Should I reconfirm my booking before the travel date?

Accepted Answer

No reconfirmation of booking is required. Nevertheless, the booking of certain tours is subject to availability. In such a case, our Sales Representative will send you an email, clearly detailing the entire options about the tour availability, and book the tour or tickets according to your convenience.

Question 22

Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do?

Accepted Answer

Use the convenient tour filter options seen on the tour listing page to easily narrow down your search by tour type, name or even price range. You can also make your search more specific by directly entering the name of your preferred tour activity in the given field on the listing page’s left-hand side and then clicking the search icon.

Question 23

Upon making the reservation and payment, how will I confirm whether or not it has been received by you?

Accepted Answer

As soon as we receive your payment, you will receive Confirmation email acknowledging your booking is Confirmed and you can download your tickets or Voucher from Booking Admin Panel.

Question 24

How can I share my experience with you?

Accepted Answer

Simply follow this link to rate us or give feedback of your experience with us. We’d be delighted to hear from you and improve our services accordingly.

Question 25

Where does the Balloon Flights with vintage car ride take place?

Accepted Answer

The tour is located and operates within Dubai, United Arab Emirates. Please refer to your booking confirmation voucher for exact check-in guidelines.

Question 26

What category of excursion is the Balloon Flights with vintage car ride?

Accepted Answer

The Balloon Flights with vintage car ride is categorized under Hot Air Balloon sightseeing tours, making it an excellent activity choice for visitors looking to discover local landscapes.

Question 27

What is the best time of year to experience the Balloon Flights with vintage car ride?

Accepted Answer

The ideal time of year for the Balloon Flights with vintage car ride depends on seasonal weather in the region. We suggest checking local climate patterns and booking slots early in the morning or near sunset for the most pleasant temperatures and sightseeing conditions.

Question 28

What should I wear or bring for the Balloon Flights with vintage car ride?

Accepted Answer

We recommend wearing comfortable, light clothing and sensible walking shoes. If there is a specific dress code (such as conservative clothing for holy sites or protective gear for outdoor treks), details will be explicitly listed in your confirmation details.

Question 29

Are meals or beverages included in this tour booking?

Accepted Answer

Food and drink inclusions depend strictly on your package or tour option selection. Some variants feature complimentary refreshments or lunch, while others focus purely on sightseeing. Check the 'Inclusions' section of your selected option card for precise details.

Question 30

Is the Balloon Flights with vintage car ride suitable for families with young children or seniors?

Accepted Answer

Yes, this is generally a family-friendly excursion suitable for all age ranges. If any parts of the itinerary require intense walking or present physical limitations (such as uneven terrains), they will be clearly flagged under the safety guidelines on the booking page.

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Balloon Flights with vintage car ride

Balloon Flights with vintage car ride

Balloon Flights with vintage car ride General Description

Balloon Flights with vintage car ride Inclusions

Balloon Flights with vintage car ride Exclusions

Balloon Flights with vintage car ride Itinerary

Balloon Flights with vintage car ride Important Information

Balloon Flights with vintage car ride Terms & Condition

Balloon Flights with vintage car ride Useful Information

Balloon Flights with vintage car ride Frequently Asked Questions

Balloon Flights with vintage car ride

Balloon Flights with vintage car ride

Balloon Flights with vintage car ride General Description

Balloon Flights with vintage car ride Inclusions

Balloon Flights with vintage car ride Exclusions

Balloon Flights with vintage car ride Itinerary

Balloon Flights with vintage car ride Important Information

Balloon Flights with vintage car ride Terms & Condition

Balloon Flights with vintage car ride Useful Information

Balloon Flights with vintage car ride Frequently Asked Questions