Question 1

In what language is the tour conducted?

Accepted Answer

This tour is conducted in English.

Question 2

What is included in the Amazing Dolphins?

Accepted Answer

Pickup and drop off from hotel/Cruise port as per selected options
Water and soft drinks on board

Question 3

Are there any exclusions?

Accepted Answer

• All personal expenses spend for shopping, drinks and dining etc on-site during the tour.

Question 4

What is the cancellation policy for this tour?

Accepted Answer

Free Cancellation 24 hours Prior

Question 5

What do I need to know before going?

Accepted Answer

• This is a group tour with transfers on sharing basis.
• At the time of booking, please choose the option for transfers as per your hotel location.
• For transfers from Kempinski, Sundus Rotana; please choose the second option while booking.
• Children must be accompanied by an adult at throughout the visit.

Question 6

What are the details regarding General Description for Amazing Dolphins?

Accepted Answer

Embark on an unforgettable marine adventure as you transition from the comfort of your Muscat hotel to the breathtaking Marina, where a thrilling journey awaits. Our Dolphins and Whales Expedition promises an immersive experience in the captivating waters just off Muscat's rugged coast.

Question 7

What is the planned itinerary or route for the Amazing Dolphins?

Accepted Answer

Depart from Muscat hotel
Board your boat from Marina
Enjoy Dolphins sightings and whales
Return to hotel

Question 8

What are the details regarding Terms & Condition for Amazing Dolphins?

Accepted Answer

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 
• Unused inclusion in a tour package is non-refundable. 
• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.
• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  
• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.
• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  
• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.
• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.
• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

Question 9

What useful information should I know for Amazing Dolphins?

Accepted Answer

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of Omani residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.

Question 10

Where does the Amazing Dolphins take place?

Accepted Answer

The tour is located and operates within Muscat, Oman. Please refer to your booking confirmation voucher for exact check-in guidelines.

Question 11

What category of excursion is the Amazing Dolphins?

Accepted Answer

The Amazing Dolphins is categorized under Adventure Tours sightseeing tours, making it an excellent activity choice for visitors looking to discover local landscapes.

Question 12

What is the best time of year to experience the Amazing Dolphins?

Accepted Answer

The ideal time of year for the Amazing Dolphins depends on seasonal weather in the region. We suggest checking local climate patterns and booking slots early in the morning or near sunset for the most pleasant temperatures and sightseeing conditions.

Question 13

What should I wear or bring for the Amazing Dolphins?

Accepted Answer

We recommend wearing comfortable, light clothing and sensible walking shoes. If there is a specific dress code (such as conservative clothing for holy sites or protective gear for outdoor treks), details will be explicitly listed in your confirmation details.

Question 14

Are meals or beverages included in this tour booking?

Accepted Answer

Food and drink inclusions depend strictly on your package or tour option selection. Some variants feature complimentary refreshments or lunch, while others focus purely on sightseeing. Check the 'Inclusions' section of your selected option card for precise details.

Question 15

Is the Amazing Dolphins suitable for families with young children or seniors?

Accepted Answer

Yes, this is generally a family-friendly excursion suitable for all age ranges. If any parts of the itinerary require intense walking or present physical limitations (such as uneven terrains), they will be clearly flagged under the safety guidelines on the booking page.

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Amazing Dolphins

Amazing Dolphins

Amazing Dolphins General Description

Amazing Dolphins Inclusions

Amazing Dolphins Exclusions

Amazing Dolphins Itinerary

Amazing Dolphins Important Information

Amazing Dolphins Terms & Condition

Amazing Dolphins Useful Information

Amazing Dolphins Frequently Asked Questions

Amazing Dolphins

Amazing Dolphins

Amazing Dolphins General Description

Amazing Dolphins Inclusions

Amazing Dolphins Exclusions

Amazing Dolphins Itinerary

Amazing Dolphins Important Information

Amazing Dolphins Terms & Condition

Amazing Dolphins Useful Information

Amazing Dolphins Frequently Asked Questions