Experience the thrill and beauty of The Dubai Balloon as you embark on a remarkable journey high above the cityscape. This captivating adventure offers a memorable mix of excitement, stunning views, and a touch of luxury.

• Balloon flight experience with a professional pilot.
• Safety briefing before the flight.

• Children under 18 must be accompanied by an adult aged 21 or older.
• The Balloon soars to heights of up to 300 meters, equivalent to the height of a towering 100-storey building.
• Food, beverages, and alcohol are prohibited onboard the flight.
  
• Anyone under the influence of Alcohol or any other drugs is strictly not allowed to fly.
  
• There will be no refund for unused or partially used services.
  
• Proof of age is required for children and infants during ticket redemption.
• Pregnant ladies over 3 months, any person who has Heart problems / serious knee & back pain, has undergone major surgery during the last 6 months,  and suffering from height phobia is not recommended for this activity.
• Also, all passengers will need to sign the declaration that he/she doesn’t have the above problems (Mandatory)
• Each flight lasts approximately 10 minutes. Total experience duration may vary due to loading, offloading, and queue management. Please allow for potential extended time during peak periods.
  
• Utilize the weather widget on a website to plan your visit up to three days in advance. Select your desired date and time to view the accurate weather forecast for your chosen experience. Access the weather widget and plan your flight experience with confidence Click here for weather widget.
• Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services.
  

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.