HeadLine : Near Bluewater LagoonLocation : A stay at Riviera Mackay places you in the heart of Mackay, within a 5-minute walk of Bluewater Lagoon and Caneland Central. This 4-star aparthotel is 0.4 mi (0.7 km) from Jubilee Park and 0.6 mi (0.9 km) from Mackay Enertainment and Convention Centre.Rooms : Make yourself at home in one of the 28 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay.CheckIn Instructions : Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest s credit card prior to arrival.Safety features at this property include a fire extinguisher and a smoke detectorPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special Instructions : The front desk is open during the following times:Monday - Saturday: 9:00 AM - 5:30 PM Saturday - Saturday: 9:30 AM - 5:30 PMTo make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Reception hours are 10 AM-2 PM on public holidays. Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.