The hotel is located in the west side of the Oil City' of Balikpapan. It is situated 5 minutes' drive from major oil companies' offices and 25 minutes' drive from Sepinggan International Airport, what makes it the perfect location for both business and leisure trips to Balikpapan. The luxurious and modern interiors of the hotel are elegantly finished in a soft colour scheme, which creates a feeling of warmth, welcoming guests within moments of them stepping through the door. The hotel offers a wide range of facilities assuring a comfortable stay to its guests. Superb cuisine is available in the Golden Palace Suki and Oriental Restaurant, Kaizeki Japanese Restaurant, Garden Coffee Shop and Island Seafood Restaurant. Round the clock room service is also provided, as is a chemist's, ensuring guests enjoy a wonderful hotel experience. Visitors are welcomed in the hotel lobby which features a hotel safe, and business travellers will appreciate the conference facilities provided. Guests can stay connected thanks to the wireless Internet access provided, and can take advantage of the laundry service on offer. There is also an on-site bar. All guest rooms come complete with individually regulated air conditioning, a hairdryer, satellite/cable television and minibar. The en suite bathroom offers a shower with hot and cold water. There is a safe for the storage of valuables and in-room Internet access is also provided. Guests can take a dip in the outdoor swimming pool, work out in the gym or enjoy massage and spa treatments at the hotel's Body Fresh Health Club and Spa. Breakfast is served in the morning and there are set menu options for lunch and dinner at the hotel's various dining outlets.