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Aya Universe
Dubai, United Arab Emirates
  • Availability: Daily
  • Duration:2 To 3 Hours Approximately
  • Duration:2 To 3 Hours Approximately
  • Start Time: 10:00:00
  • Start Time: 10:00:00
  • Pickup & Drop Back
  • Instant Confirmation
  • TBA
  • Print and Voucher
  • English
Tour Rates
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Tour Overview
Step into the future of entertainment with Aya Universe Dubai, the UAE’s first immersive entertainment park located at Wafi City Mall. Spread across 40,000 sq. ft. with 12 futuristic zones, this digital wonderland combines cutting-edge technology, dazzling lights, interactive projections, and mesmerizing soundscapes. From touch-reactive domes and glowing gardens to surreal avatars, robotic light shows, and reverse waterfalls, every corner is designed to blur the line between reality and imagination. Perfect for families, couples, or friends, Aya Universe promises an extraordinary, Instagrammable escape into a new dimension.
Inclusions
  • Aya Universe Entry Ticket
  • Access to the 12 immersive zones
  • Interactive digital shows and sensory displays
  • Round-trip hotel transfers (if option selected)
Exclusions
Tour Grade Description
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Timing
DurationDeparture PointReporting PointTour Language
2 To 3 Hours ApproximatelySunday To Thursday 10:00 AM To 10:00 PM Friday To Saturday 10:00 AM TO 12:00 AMPlease Refer DescriptionPlease Refer DescriptionEnglish

Note: Please confirm the Tour Location & Timings with our Customer Support team if required.

Important Information
Guests are required to carry a valid Passport or Emirates ID for entry.
Tickets are valid for single use only and cannot be refunded, exchanged, or rescheduled under any circumstances.
Lost, stolen, or damaged tickets will not be reissued or reimbursed.
Children below 3 years can enter free of charge; complimentary passes for them can be collected at the Customer Service desk.
Free entry is available for People of Determination.
The last admission is allowed up to one hour prior to closing time.
Please note that eating, drinking, and smoking are strictly prohibited inside transfer vehicles used during tours.
Terms and Conditions
Thank you for choosing our travel package(s). By booking a trip through our website, you´re deemed to have agreed to its terms of use.
Please read the following terms and conditions in order to make sure that you´ve clearly understood the conditions of your preferred trip.
All of the below-mentioned terms and conditions are applicable for bookings made through our websites, such as:

1. Pricing
Our policy assures you of an economic pricing, along with the convenience of making reservation online. Unless otherwise mentioned, prices quoted on our website are charged on per person basis, and do not include tips given to tour guides or drivers, passport/visa fees, travel insurance, drinks or food, accommodation, room services, and laundry. The published rates may change without prior notice, particularly in case of any unforeseen circumstance, such as increase in airline tickets, hotel rates, or transport expenses.

2. Methods of Payment
We accept almost all major credit cards, such as Visa, MasterCard, American Express, Discover, and Diners . Full payment must be done by credit card, and guests are entailed to provide their credit card number to complete the transaction. This, in turn, will be showed as a charge on your statement.

3. Confirmation of Payment
Once the payment is done, our travel consultants will send you a confirmation slip by e-mail . Its print can be produced as an evidence of payment to the service provider to redeem your tour package. But make sure that you´ve provided correct information pertaining to your travel requirements at the time of booking.

4. Cancellation Procedures
Prior to making cancellation , we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to Gujju Tours in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, fax or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. Gujju Tours cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.

5. Itinerary Amendments
Routings and services covered in your package are subject to change based on local / weather conditions, airway schedules, and such several other aspects. Should this transpire, we can provide suitable options of similar value, however depending on its availability. At most, we announce changes in the itinerary, if any, before departure. Please note that Gujju Tours & Travels reserves the complete right to implement minor amendments in the itinerary at any time without reimbursement. Further, no reimbursement can be done in the event of vis major, such as flood and earthquake.

6. Hotel Accommodation & Check-in/Check-out Policy
If we are not able to trace for you an accommodation in your preferred hotel, all efforts will be undertaken to provide you with a suitable alternative of similar budget and standard. The check-in / check-out policy largely depends on the hotel that you choose. Gujju Tours & Travels cannot be held responsible for any early or late check-in and check-out requests that are not adhered to by the hotel due to their busy schedule.

7. Travel Insurance
Gujju Tours & Travels shall not be responsible for any kind of damages as an outcome of accident, illness, injury, or loss of personal baggage or even the cancellation of a trip. It is advisable that the traveler should avail of a travel insurance policy to tackle unforeseen events.

8. Travel Documents
It is the responsibility of every guest to ensure that he or she carries documents relevant to a particular tour, including a passport or a valid ID card. This is especially important for guests coming from a different country. No refund can be done in the event of loss or lack of these relevant documents. Similarly, passengers – irrespective of their nationality – are advised to check with their respective country´s consulate here to gain information on entry requisites before they plan to visit here. Equally vital is to inquire with your consulate regarding the current visa and health requirements, as they are subject to change without prior notice.

9. Website Usage Restrictions
All content on this website, including the logo, images, information on tour packages, pricing details, and other relevant details, is proprietary to Gujju Tours and Travels. Accordingly, as a condition of this website´s usage, you agree not to exploit this website or its content for any non-personal, commercial, or illegitimate purposes.
Booking Policy
Cancellation Policy
Cancellation Charges (based on days before travel):
30+ days 20% of Total
15–30 days 50% of Total
7–14 days 75% of Total
Less than 7 days 100% cancellation charges (No refund)

No Show / Early Check-out:
100% cancellation (No refund applicable)

Flight, Hotel & Visa:
Airline and hotel cancellations as per their individual policies
Visa fees are non-refundable once applied

Refund Processing Timeline:
Refunds, if applicable, processed within 10–15 working days

Force Majeure Clause:
Gujju Tours holds no responsibility for delays or cancellations due to natural calamities, political unrest, or government-imposed restrictions

Cancellation Communication:
All cancellation requests must be submitted via email to: info@gujjutours.com with booking reference number

Note:
Policy subject to change without prior notice. Always confirm updated terms before proceeding with any booking.
Child Policy
Children under 3 years will be considered as an infant and there will be no entry charges.

Children between ages 3 to 8 will be considered as a child and charged as per child rate.

Children above age 8 will be considered as an adult and as per charged adult rate.
Terms And Conditions
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Any Special Request (e.g. wheelchair,late check-in etc), we will past your special request along to property. but such request are not guaranteed and may incur additional charges on the pax account.
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